For players 21 and above

bet777's commitment to responsible gambling

When gambling risks turning from entertainment into a problem, making the right decision is what matters most. bet777 believes every player has the right to stay in control — with that goal in mind, we have provided a number of tools and support options.

For players aged 21 and above only

Our sense of responsibility


bet777 is an entertainment platform — playing cricket betting, slots, live casino or fishing games should be enjoyable, not a source of stress. We acknowledge that for some people gambling can become a problem, and that getting the right support in that situation is essential. That is why our platform includes several control tools such as self-exclusion, deposit limits and session time-out.

Under our Terms and Conditions, no one under the age of 21 may open an account or play at bet777. We enforce this age verification requirement strictly. If you have any doubts or questions, you will find detailed answers in our FAQ section.

Before you play, ask yourself: is this genuinely for entertainment, or am I trying to recover money I have lost? If the answer is the second, stopping is the sensible choice. The tools below can help you in that moment.

Tools for self-control


Set a deposit limit

Set a maximum cap on your daily, weekly or monthly deposits. Once the limit is reached, no further deposits can be made until that period ends.

Session time-out

Block access to your account for a set period — from 24 hours up to several weeks. Taking a break is not weakness; it is a conscious decision.

Self-exclusion

If you need a longer break, choose self-exclusion. Your account will not be reactivated before the chosen period expires.

Betting history review

You can view your full deposit, withdrawal and betting history at any time. Review it regularly to understand your own habits.

24/7 support team

Contact us at any time via live chat or email. Support is available in both Bengali and English.

Permanent account closure

You can request that your account be permanently closed. This decision is final — reopening is not possible.

To use these tools, contact our support team via live chat or activate them directly from your settings. All your information is kept secure in accordance with our Privacy Policy.

Warning signs of a problem


If the signs below appear, it means gambling is going beyond the limits of entertainment. These are not signs of weakness — this is a health condition and seeking support is entirely normal.

You keep playing to try to win back money you have lost

Placing bigger bets in an attempt to recover losses is one of the main signs of a problem. It typically leads to even greater losses.

You are hiding your gambling from family or friends

A tendency to keep your gambling secret, or lying about how much time and money you are spending, is an important warning sign.

You are using money set aside for essential expenses

If money meant for food, rent or your children's education is being spent on gambling, the situation is serious.

You cannot stop

You keep telling yourself that today will be the last time, but you cannot stop — this feeling is a signal to seek professional help.

Stress, anxiety or depression is increasing

Losing sleep, feeling anxious or becoming irritable because of gambling are signs of an impact on your mental health.

You are gambling with borrowed money or loans

Placing bets with money borrowed from friends, family or elsewhere means gambling is no longer limited to entertainment.

Check yourself


Answer the questions below honestly. If three or more answers are "yes", consider seeking support.

1

In the past month, have you spent more than your budget more than once?

2

Are you giving gambling more priority than spending time with work, family or friends?

3

Have you repeatedly failed to control how much you gamble?

4

When you lose, do you feel uncomfortable or angry and then return to gambling to get rid of that feeling?

5

Has gambling caused you financial problems or created tension in your relationships with loved ones?

6

Do thoughts of gambling occupy your mind most days, even when you are not playing?

These questions are not a substitute for professional assessment. For proper support, see the "Where to get help" section below.

Where to get help


Asking for help takes courage. Below you will find bet777's own support options as well as sources of family and professional advice.

bet777 live chat

Our support team is active 24 hours a day, 7 days a week. Tell us about any issue via live chat in Bengali or English — you can request self-exclusion, deposit limits or account closure.

Email support

As well as live chat, you can also contact us by email. We respond as quickly as possible to any responsible gambling request or question.

Family and friends

Let someone you trust know. A family member or close friend can often provide the most effective support — having someone who will listen without judgement genuinely helps.

Professional counselling

Talk to a mental health specialist or counsellor. Various hospitals and mental health centres in Bangladesh provide counselling related to addiction. This is a recognised form of treatment.

Information and educational resources

Understanding how gambling addiction works, what effect it has on the brain and how to gradually regain control makes change easier.

Core principles of responsible gambling


Stick to your budget

Only place bets with an amount you can afford to lose without it affecting your daily life. Going beyond your budget means gambling is moving away from entertainment and towards a problem. Set a fixed amount each week or month and stay firm on it.

Set a time limit

Decide how long you will play before you start. Watch the clock and stop when your set time is up. Playing for a long stretch without a break reduces your ability to make good decisions.

Do not assume you will win

Every bet has both a chance of winning and a chance of losing. No strategy or system guarantees a win. Be mentally prepared for the possibility of loss and, when you do lose, treat it as the cost of entertainment — not an investment.

Play with a clear head

Placing bets after drinking alcohol or taking any substance is not a good idea. Judgement is reduced in that state and you are more likely to take greater risks than you normally would.

Protecting minors


To register at bet777 you must be 21 years of age or older. This is not simply a rule — keeping minors away from gambling is our ethical responsibility.

If you have younger siblings or children at home, do not leave your account logged in on a shared device. Do not share your password. If necessary, use parental control software on your device.

If you suspect that a minor has used your account, contact us via live chat immediately. bet777 treats complaints of this kind with the highest seriousness and acts without delay.

No access for anyone under 21

Common questions about responsible gambling


Contact our support team via live chat or email and let them know you want self-exclusion. Tell us how long you want your account suspended. We will apply it promptly, and the account will remain inaccessible until the period ends.

No — lowering a limit takes effect immediately, but increasing a limit only takes effect after a set waiting period. This delay is intentional — its purpose is to prevent decisions made in the heat of the moment from being acted on.

Change your password immediately and let us know via live chat. If a minor has been involved, we will investigate and take the necessary steps. Multiple people using the same account is against bet777's rules.

No. While self-exclusion is active, no bonuses or promotional communications are sent. This is part of our commitment to responsible gambling.

Yes. Gambling addiction is a recognised mental health condition and can be addressed through professional counselling and therapy. Many people have returned to a healthy life with family support and counselling. Seeking help is not weakness — it is courage.

Normally the account holder makes this request themselves. However, if a family member wishes to raise a concern, our support team will assess the situation and provide assistance. Contact us via live chat with the details so we can take the right steps.